Privacy Policy

1. Introduction

66xz ("we", "us", or "our") operates the online gaming and sports betting platform accessible at https://66xz.ws. We are committed to protecting the privacy of all users who access and use our services. This Privacy Policy explains in detail what personal information we collect from you, how we use it, with whom we may share it, and what rights you hold as a data subject.

By registering an account or using any feature on our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein. If you do not agree with any part of this Policy, please discontinue use of our services immediately. This Policy applies to all users located in Bangladesh and is governed by applicable data protection principles.

2. Information We Collect

We collect several categories of personal information to provide you with a safe, compliant, and personalised gaming experience. The categories of information we may collect include:

• Identity Data: full name, date of birth, username, and government-issued identification number for KYC verification purposes.
• Contact Data: email address, mobile phone number, and city of residence (e.g., Dhaka, Chittagong, Sylhet, Khulna, or Rajshahi).
• Financial Data: payment method details, transaction history, deposit and withdrawal records processed via bKash, Nagad, Rocket, Upay, Visa, or Mastercard.
• Technical Data: IP address, browser type and version, device identifiers, operating system, time zone (Bangladesh Standard Time, UTC+6), and cookie data.
• Usage Data: pages visited, games played, bet history, session duration, click-stream data, and interaction logs with our support team.

3. How We Use Your Information

Service Delivery and Account Management

We use your personal data primarily to deliver the services you have requested, including managing your account, processing deposits and withdrawals, verifying your identity, and providing customer support. Specific uses include:

• Creating and maintaining your 66xz account and enforcing our Terms & Conditions.
• Processing financial transactions including deposits via bKash, Nagad, and Rocket, and managing withdrawal requests promptly.
• Conducting identity verification (KYC) and anti-money laundering (AML) checks as required by responsible gaming best practices.
• Delivering personalised promotions, bonus offers, and game recommendations based on your activity, where you have opted in to receive such communications.

Platform Improvement and Security

We also process your data to maintain the integrity and security of our platform and to continuously improve the user experience. This includes:

• Monitoring for fraudulent activity, suspicious betting patterns, or unauthorised account access to protect all users on the platform.
• Analysing usage patterns and technical performance data to troubleshoot errors and optimise site speed and reliability.
• Complying with all applicable legal obligations, responding to lawful requests from authorities, and resolving disputes raised through our complaints process.

4. Cookies and Tracking Technologies

66xz uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and gather analytics data. Cookies are small text files placed on your device when you visit our website. We use the following types of cookies:

• Essential Cookies: necessary for the website to function correctly, including maintaining your logged-in session and keeping your cart or game state intact.
• Analytics Cookies: help us understand how visitors interact with our platform so we can improve content layout, navigation, and game discovery.
• Preference Cookies: store your chosen language, currency display settings, and other personalisation preferences between sessions.
• Security Cookies: detect and prevent fraudulent logins, bot activity, and brute-force attempts on your account.

5. Sharing Your Information

66xz does not sell, rent, or trade your personal information to any third party for commercial marketing purposes. We may share your data only in the following limited and controlled circumstances: with trusted payment processing partners (such as bKash, Nagad, Rocket, and card networks) strictly for processing your transactions; with identity verification service providers for KYC compliance; with analytics providers who process anonymised or aggregated data on our behalf; and with law enforcement or regulatory authorities when legally required to do so.

All third-party partners we work with are contractually obligated to handle your information in accordance with strict data protection standards. They are not permitted to use your personal data for any purpose beyond fulfilling the specific service contracted.

6. Data Retention

We retain your personal information only for as long as it is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations. Our general data retention guidelines are as follows:

• Active account data is retained for the full duration of your account's existence plus a minimum of five years following closure, to comply with financial record-keeping obligations.
• Transaction records are kept for a minimum of five years from the date of each transaction to satisfy audit and compliance requirements.
• Marketing preference data is retained until you withdraw consent. You may opt out of marketing communications at any time by contacting our support team.

7. Your Rights as a Data Subject

You have specific rights regarding your personal data held by 66xz. We are committed to honouring these rights promptly and transparently. Your rights include:

• Right of Access: you may request a copy of all personal data we hold about you at any time.
• Right to Rectification: if any information we hold about you is inaccurate or incomplete, you may request that we correct or update it.
• Right to Erasure: in certain circumstances, you may request deletion of your personal data. Note that we may be legally obligated to retain some records for compliance purposes.
• Right to Restrict Processing: you may ask us to pause or limit how we process your data in specific situations, such as while a dispute is being investigated.
• Right to Object: where we process your data based on legitimate interests (e.g., for direct marketing), you have the right to object to that processing at any time.

8. Data Security

66xz employs industry-standard security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security infrastructure includes SSL/TLS encryption for all data transmitted between your device and our servers, hashed and salted password storage, two-factor authentication options for your account, and regular security audits conducted by our technical team. While we take every reasonable precaution to safeguard your information, no online transmission or storage system can be guaranteed to be 100% secure. In the unlikely event of a data breach that affects your rights and freedoms, we will notify you promptly in accordance with applicable obligations.

9. Children and Minors

66xz is strictly an adult platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect personal information from any person under the age of 21. If you are a parent or guardian and believe that your child has submitted personal data to us without your consent, please contact our support team immediately at [email protected] so we can take appropriate action, including removing the data and closing any underage account. We take our responsibility to protect minors very seriously and have age verification processes in place as part of our KYC procedures.

10. Changes to This Privacy Policy

66xz reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or operational needs. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or in-platform notification. Your continued use of our platform following any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so you remain informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 66xz handles your personal data, please do not hesitate to reach out to our dedicated data privacy team. You can contact us by email at [email protected]. We aim to respond to all privacy-related enquiries within 72 hours during regular business days (Bangladesh Standard Time, UTC+6). Our team is committed to resolving your concerns fairly, transparently, and in a timely manner.